Government of Canada
user support technician
Pay32.50 / hour
LocationVancouver/British Columbia
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 38429364
- College/CEGEP
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Desktop applications
- Security software
- MS Office
- MS Windows
- Own transportation
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Accurate
- Client focus
- Initiative
- Organized
- Team player
About the company
Overview
Languages
English
Education
Experience
1 year to less than 2 years
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Additional information
Transportation/travel information
Work conditions and physical capabilities
Personal suitability